Knowledge Base Hubspot user permissions

:sad_but_relieved_face: Currently, there is no option to set Knowledge Base article audience access to only allow permissions for logged in Hubspot users. For example, if I select Private access, the user (even myself) has to be added to a list, then must accept granted access, then create an additional password, just to view Hubspot content that should be available to them via permission settings. I thought the SSO feature might work for this, but it is an entirely different feature.

:slightly_smiling_face: Solving for this would remove redundant logins, plus allow us to successfully transfer from Zendesk and continue to use our Knowledge Base articles for customer-facing, public content as well as private, internal-use only/product training content.

This is exactly what we would need as well!

Being able to set access based on “Hubspot Users” without “Contacts” being involved at all.

Yeah we need this too. I was told by support last week that best practices were to not have your internal contacts in Hubspot, yet here we are.