Is it possible to have a knowledge base item restricted to hubspot users only? It looks like I can only restrict to contacts. I want to make an internal knowledge base for my team.
Hi @RGoldstein1,
There is no dedicated feature for internal users, no, but you can leverage private content settings in Service Hub Professional and Enterprise for this: Create and manage access groups for private content
Other users have requested features that do not involve adding users as contacts before:
These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I’d recommend commenting and upvoting.
You can also help other HubSpot users find this request more easily (and drive traction) by accepting my reply as a solution. I’d appreciate it, too.
Have a great day!