Issues Completing the email task in Sales Software Certification

[ADinizRibeiro]

Hi! I’m new here and I’m facing some issues to complete the create email task, I’ve tried 3 times with no success. @Victor_Becerra

[Victor_Becerra]

Hi there @ADinizRibeiro

I’m tagging @APernell from our Academy team to assist you directly with this issue. They’ll be able to look into your account and help get this resolved for you.

Thanks for your patience, and we’ll get this sorted out!

Best, Victor

[APernell]

Hello @ADinizRibeiro ,

Thank you for reaching out to the academy community board! I’m happy to help out with this. Can you share a screenshot of the practical exercise you are trying to complete? I am not showing it as started on my end,

Thank you!

The Academy team

[ADinizRibeiro]

Sure, maybe it’s a little dificult to understand, because I’m Brazilian and the screenshot is in portuguese, but in the first one I’m showing that I’m waiting for the task to be complete, and in the second one I’m showing that I did the task, at least I think it’s done right.

[ADinizRibeiro]

I’ve waited some days to see if the task is complete, but still the same here
@APernell