Issue Completing “Create an Email” Activity for HubSpot Marketing Software Certification

Hello,

I need help with my HubSpot Marketing Software certification. I have already finished the exam, but it says I still need to complete the activity “Create an email.”

I have already completed this activity, and more than 24 hours have passed, but it still doesn’t show as completed. Because of this, I haven’t been able to obtain my certification.

Could you please help me resolve this issue?

Thank you in advance for your support.

Hello @JRodrígueziba ,

Thank you for reaching out to the academy community board! I’m happy to help out with this. You are all set! I’m pleased to inform you that your certificate has been successfully processed. To access it, simply navigate to the “My Profile” tab in the academy. Once there, you will find your certificate listed under the relevant section. If you encounter any issues or have further questions, please don’t hesitate to reach out.

Thank you!

The Academy team