Improving Filtering and Pinning Functionality in Help Desk

Status: Not Currently Planned

Status history

Hi everyone! My name is Hallie, and I’m a Program Manager on the CXM Team. The product team confirmed this isn’t currently on the roadmap, although it is a request they’re monitoring. If any changes arise with this, I’ll update you all here right away. Thank you for your patience and continued feedback in the meantime!