We would love to leverage the Hubspot notes on contact, company and deal records but they currently get burried and don’t have any form of organization.
Improvements requested:
- Add a way for users to leave titles on Notes to quickly find what they are looking for later.
- Add a way to organize notes on a record for example, tags on notes that can be filtered (ie. marketing notes, sales notes, contract notes, billing notes, engagement notes) AND/OR folders.
- Add template feature to notes to allow users to pull in a Intake Call template for example and they can put their call notes on the record in Hubspot in a uniform way.
- Add note creation to workflows and allow personlization tokens to be pulled into the note just like the task creation UI in the workflow tool.
- Key word search in notes when on a specific record (key word search acorss activities on a specific record would be incredible actually - ability to search emails in particular)
Related requests:
Create Tags/Categories for Notes - https://community.hubspot.com/t5/HubSpot-Ideas/Create-Tags-Categories-for-Notes/idi-p/534317
Adding notes via Worflows - https://community.hubspot.com/t5/HubSpot-Ideas/Adding-Notes-via-Workflows/idi-p/429215
Workflow - Ability to Create Notes - https://community.hubspot.com/t5/HubSpot-Ideas/Workflow-Ability-to-Create-Notes/idi-p/272405
Templates for Notes in CRM - https://community.hubspot.com/t5/HubSpot-Ideas/Templates-for-Notes-in-CRM/idi-p/12372
Contacts, All tabs should have search - https://community.hubspot.com/t5/HubSpot-Ideas/Contacts-All-tabs-should-have-search/idi-p/446211
Searching Customer Notes - https://community.hubspot.com/t5/HubSpot-Ideas/Searching-customer-notes/idi-p/180882
Pinning more than one note - https://community.hubspot.com/t5/HubSpot-Ideas/Pinning-more-than-one-note/idi-p/361990