We love the board view of Tickets and Deals.
Would it be possible to create a board view also for Help Desk?
Would be an amazing feature!
This would be great and in line with Hubspot’s other object view options. Please make this happen!
Board view in Help Desk is very much needed. Users prefer the highly visual board view!
It’s Lean 101…keep things vertical and visible!
Helpdesk should truly empower Support teams, but functioning as just an enhanced ‘inbox’ isn’t enough. A ticket pipeline board view offers the cleanest and most intuitive user experience.
Introducing a board view in Help Desk would be a game-changer and would undoubtedly attract more support teams to adopt the feature.
Hi everyone! My name is Hallie, and I’m an Associat Program Manager on our CXM team here at HubSpot. I’m happy to share that a Board View for Help Desk is now available for Service Professional & Enterprise tiers (Service Seat Required)! You can read more about this feature and how it works in the Product Update page. 
Hi everyone, I’m a product manager working on the board layout and it will be fully available to in help desk by March 31st!