GDPR Data Subject Request

HubSpot Ideas
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1

Hello! :waving_hand:

I’m Bhargava, and am the Product Manager for Global Data Privacy at HubSpot.

I would love to get your thoughts on if and how a feature to export the data about a contact could help you respond to Data Subject Requests from your customers more easily.

  1. Would you benefit from such a feature? If yes, please upvote. Either way, I would love to hear your thoughts on it :grin:
  2. Today, when you receive a data subject request from your customer, what steps do you take - inside HubSpot and outside of it - to respond to it?
2

Hi @Gade,

I recently submitted a request for this and it’s getting more traction by the day: https://community.hubspot.com/t5/HubSpot-Ideas/GDPR-right-to-information-Export-of-all-personal-data-when/idi-p/653633

Best regards and thank you for looking into this!

3

Hi @karstenkoehler ,

Thanks so much for submitting the request. I will read through your post and the comments, and take the necessary steps.

Best,

Bhargava

4

Hello

Is there an option to trigger the export of these files for a given collection of Contacts?

Or is there an APi that can help?

Thanks