Follow up task after completing calls

[TBroughton]

When completing a call, the orange box used to have a complete call and create follow up task included together. It has now changed to complete a task only, now having to manually create a follow-up task by clicking, edit and going through the menus.

It may seem small but doing this through the whole day really does have an impact on the speed we can work at. The one-click format before was much more efficient

[isabelvx]

+1 to this. Hubspot needs to streamline the design of this feature across activities. For example, in Email activities, the “Follow up” checkbox includes type and business days, and doesn’t require a lot of effort to customize. However, in Calls, you need to do some extra clicks to be able to customize your follow up task.