When managing duplicates, it’ll be useful to have the option to reject a merge while in the review pop-up.
@08LBurgess this was one of the features I was missing as well when managing duplicates in HubSpot.
Seeking a faster and more efficient solution, we developed a HubSpot plugin called Koalify.
One of our features is to reject merges or mark records as non-duplicates, as illustrated in the screenshot below or detailed in our knowledge base article: How to Merge HubSpot Duplicates Using the Koalify Duplicate Cards.
I hope Koalify might also help for your duplicate management!
Select don’t show as a duplicate
Yes, definitely! Having it on previous screens but not on that one elongates the whole merging process. Having to navigate backwards, find the duplicate listing, and reject it is time-consuming when you have a lot of duplicates.
Additionally, I have always wanted a “see more context” option for comparing all available data between two duplicates side by side, rather than having to open up the records separately and try to compare them across tabs or screens.
Both of those would make manual merging in HubSpot much simpler for us.