I am getting this error with a workflow I created
"The following filter types are not supported by historical evaluation and may show inaccurate or unexpected results:
My workflow is simple: Check if a contact attended an event between Jan 1, 2021, and Dec 31, 2021, and if the event contains the word Original. If yes, change the contact status to X. If not, check the following year. If yes, change the contact status to Y. If not, check the following year. And so on and so on…
I checked a few contacts and found they were all defaulting to the last result. This means they were all getting the if/then for 2024, even though they attended events in 2021 or 2023 or whenever. ANy fix for this? Or am I stuck going through 455 contacts and reviewing this manually?
Hi @jpdorla
The error message is because HubSpot workflows aren’t capable of using historical evaluation for INTEGRATION_EVENT filters, making it impossible for the filter to accurately assess past event attendance data within the workflow.
Other possibilities you can try out without relying on historical evaluation is allabout this.
Try to utilize static list membership filters by creating separate lists in HubSpot for each year, such as 2021, 2022, 2023, and so on, to track event attendance.
You can then use HubSpot workflows or automation tools from Eventbrite to automatically add contacts to the respective year’s list when they attend an event with “Original” in the title.
Next, create a new workflow triggered by contact creation or update, and use a list membership filter to check if the contact belongs to any of your year-specific lists.
Based on the list membership, you can then assign the appropriate contact status, such as X, Y, etc.
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
Thank you, Humashankar! Your suggestions were just what I needed. I made a few adjustments to your suggestions, which I needed.
I went to Marketing Events and looked for events for the years I was looking to categorize. Then I created an active list for each year with the filter “At least one Eventbrite attendance has all of: Event Name contains any of” and listed each event name that happened within the year in this filter. This created the segmentation I needed, and the workflow was adjusted appropriately.
Thank you again for your assistance!