Error Code Adding Contacts

Smart CRM & Sales Hub CRM
1

When I go to add new contacts, the contact form greys out and says, “app.hubspot.com redirected you too many times.” I have tried this on multiple browsers on multiple devices (after clearing the cache as well) and keep getting the same result. Any tips? Thanks.

2

Hi @PMA-Nonprofit,

Thanks for reaching out to the Community!

I’d like to ask a few questions to better understand what’s happening:

1. Do you have the necessary permissions to add new contacts in HubSpot? A lack of proper permissions could cause unexpected behavior.
2. Are you accessing HubSpot directly via a URL or through a bookmark? Sometimes accessing through a bookmark can cause issues if the URL is outdated.
3. Could you share screenshots of each step you take? This will help us identify where the error might be occurring.

Thank you!

Best,

Diana

3

Thanks for this. It did just turn out that I needed to update Chrome (not just clear the cache as usual). Thank you though, I willnote this.