Adding a ‘new contactperson’ or ‘new deal’ seems to be blocked since today. Does anyone know what can be the cause? And the solution?
We are a small enterprise with less than 1,000 contactpersons in CRM, so it shouldn’t be limited, I think?
Thanks for your help.
Hi @LMostard,
Can you please share a screenshot of the error message / tool tip / notice you’re seeing?
there is no error message. It just doesn’t open a new contactperson or new deal. It seems blocked or stuck. I already turned hubspot off and started again, but it doesnt change.
my colleague does not have this problem, he can add contactpersons normally
Hi @LMostard,
Can you please specify where exactly you’re clicking? Can you please share a screenshot? There are a multitude of places you could be referring to and detail is crucial.
In general however it sounds like a browser-related issue. Please try another device, browser, clearing cache / cookies, disabling browser extensions.
it is solved by erasing my safari history of today, thanks!
Hi @LMostard ,
For this, I would recommend checking the user permissions assigned to you. This is what I can sense from above context.
Thanks