1. I can’t send any emails anymore via hubspot. Unfortunaltely. even if I have approval vioa a different way. How to solve this?
2. I have a list which I just want to send an opt in. But as I can’t send emails. How to soleve this? I do not want to spam my oold customers, but i need to contact them beforehand.
I checked out your portal and was not able to see that the account is currently suspended for email sending. You should be able to continue sending emails from your portal. You may see a banner alerting you to high hard bounce rates on previous email campaigns which can lead to further Email Protection actions if left unchecked. Be sure to verify that all email addresses on your lists are valid and have opted-in to receive marketing email from your brand before your next send. Learn more about HubSpot’s email limits and opt-in requirements in the guides below: Marketing email sending is suspended (email limits) Understand opt-in consent for email
All contacts need to have provided both their email address and verifiable permission to receive marketing emails from your brand before they can be sent marketing email on HubSpot. HubSpot’s marketing email tools cannot be used to send an email requesting opt-in to non-opt-in addresses. The emails would fall into the Spam category and violate HubSpot acceptable use policy. I would recommend sending a 1:1 email from your connected inbox containing a CTA button linking to a website page where recipients can provide their address and the verifiable opt-in needed for marketing email. Check out the resource above for more information!