I’d like the ability to edit individually and in bulk, the Original source drill-down 1 and Original source drill-down 2 property values. This would be helpful specifically with correcting imports.
+1
If you’re still experiencing (like us) you might also want to check out these related threads: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-Updates-on-Original-Source-Drill-Down-Fields/idc-p/424877#M79164 and https://community.hubspot.com/t5/HubSpot-Ideas/UTM-Parameters-for-Google-My-Business-Lead-Source-Tracking-Fix/idi-p/303660
Absolutely required - clearly they’re not “read-only” as they can be erased (by editing Original Source) - so at least let us correct them properly.
I now have incorrect capture of data in drilldown 1 which will rear its ugly head for MONTHS in report until the period simply falls off charts - unless I make some single-use custom field + workflows to populate it and train everyone to use this duplicate field instead. The thought of managing that going forwards makes me want to hang myself.
PS: SERIOUSLY labour intensive but I suspect you actually can correct this issue by creating duplicate contacts with correct values using the Forms API and then MERGING them - but it will take tooling and manual work.
We are still exploring solutions - as you all can imagine, there are thousands of variants of OS-1 and OS-2. We’ve also found that sometimes, customers want to move OS-2’s value to OS-1, and OS-1 to OS; sometimes customers want to overwrite the labels altogether with something new.
To scale for all these use cases, the solution we are leaning toward is providing new properties: Analytics OS, OS-1, and OS-2 (today’s current OS system). We’d then allow you to either use these existing values to “hydrate” the OS, OS-1 and OS-2 values PR OR you could set them manually.
I’ll update the status of this idea accordingly.
+1
+1
+1
@dmastin any updates to share?
+1
+1. Being able to also add additional customization to the OS property is important. For example, I currently am unable to identify leads coming from marketing events as this isn’t an option.
Hey @dmastin , Any update on this?? I’d love to be able to use the drill down to modify them for call tracking. Any updates on this?
This is totally insane how we still can NOT do this !!! Offline and online events ??? This should have been fixed years ago
Can we get an update ???
We really need this.
Following - This would be huge for me and my company
Any news? We have to be able to customize the OS fields to our needs. Right now it’s a pain to track custom paid channels (e.g. display ads, affilliate) and leads from offline events with additional custom fields.
Following - Im really excited about this
We would really benefit from this feature! +1
Hi everyone! My name is Hallie, and I’m a Program Manager on the CXM Team. After connecting with the product team, they confirmed this isn’t currently on the roadmap, so we are marking it as ‘Idea Submitted’ for the time being. Please continue to leave feedback here if this is a feature you’re interested in, because this can be revisited in the future by our product team as current projects are completed. Thank you for your understanding!