By mistake, i put my personal email address at the place the business email address should be. But, i change and need to make sure it was apply very well. sales@intergemm.com is my business email. please check and also check if personal also set well to communicate with team and receive HubSpot’s notifications. lastly, my website (www.intergemm.com), when i click on my website recently, it show 404 Errors. HubSpot provided a custom code to copy and past through my web hosting Hostinger. since i have done and it show succesfull, clicking on the website Error 404 is showing actually. how do i solve that problem ?
Hi @BGoumbane happy to help with your DNS settings.
It looks like your website is live (no 404 errors) and you might’ve already gotten the issue resolved.
Your website is hosted with Zyro, so if you connect your domain to HubSpot, it will overwrite the DNS settings for Zyro, thus resulting in the 404 error.
You’ll only want to connect your domain as an email sending domain, which you can do by first connecting a subdomain to HubSpot (such as info.intergemm.com)
As far as your personal email, your individual email should be connected to your account if you want your emails to sync and your business email can be connected to the conversations inbox - it depends on what you’re trying to achieve.
If you can share a screenshot of where it shows the settings, I’d be happy to help further (black out any personal information, like your email address)
Hey Jnix284 !
Actually , i reach out to Hostinger, my web host. They removed what was
blocking. The weird thing is that, what the removed was what HubSpot
provide to past into Hostinger. It seems that, removing it, the website is
normal to Hostinger side and also visible when using it on internet. But,
it’s not again connected to HubSpot. other side, leaving it, it’s the
opposite ( 404 errors, but connected to HubSpot.).
I have no idea what to do.
Hi @BGoumbane I’d be happy to help sort out how to fix your HubSpot settings, can you share a screenshot of what you see here: Settings > Website > Domains & URLs?
Hello, this is the screenshot below.
Thanks.
[image: image.png]
Hi @BGoumbane I’m not able to see the screenshot:
This typically happens if you reply to the email rather than directly in the community (sorry for the trouble)