Hello,
I am trying to connect a custom domain to my Hubspot account and after adding a DNS setting as it was suggested by Hubspot it still returns an error like founding this value 188.114.97.3 instead of 26961102.sites.hscoscdn-eu1.net but on the DNS settings the correct value is added, I do not know how to solve this error, it is annoying…
Hello @ronalducci
This error occurs when there is a mismatch between the DNS settings in HubSpot and the actual DNS settings for your custom domain. To resolve this issue, you’ll need to verify that the DNS settings are correctly configured both in HubSpot and with your domain provider.
Here are some suggestions:
Verify the DNS settings in HubSpot: Go to your HubSpot account, navigate to your domain settings, and verify that the correct values are entered for the DNS settings.
Verify the DNS settings with your domain provider: Log in to your account with your domain provider and verify that the same values are entered for the DNS settings as in HubSpot. If there is a mismatch, update the values to match what is in HubSpot.
Wait for propagation: DNS changes can take up to 48 hours to propagate, so if you’ve recently made changes to your DNS settings, you may need to wait for the changes to take effect.
Clear your cache: If you’re still encountering the error after verifying the DNS settings and waiting for propagation, try clearing your cache and cookies and then accessing the domain again.
By following these steps your issue will get resolved. If still the same problem occurs try to contact your domain provider’s support team.
Thanks & Regards
Himanshu Rauthan
All steps are confirmed double times.
This is what I see in Hubspot - shorturl.at/lwzFP
This is what my DNS looks like - shorturl.at/BKMZ1
Please help.
@ronalducci
Wait for propagation DNS changes can take up to 48 hours to propagate, so if you’ve recently made changes to your DNS settings, you may need to wait for the changes to take effect.