Detect Inbound or Outbound Call

HubSpot Ideas
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Status: In Development

Status history

1

Hello,

I have an idea for the Hubspot app to automatically detect if the call is an inbound, or an outbound call.

This will be useful because we will be able to create a report for inbound vs outbound calls, as at the moment sometimes this is not logged by the user so it is difficult to track

Thank you

2

Hi @NRakhara,

Thanks for posting your question. This is something we are already actively working on with the new mobile calling flow and will be available quite soon.

Thanks

Alberto.

3

Thanks

Great

4

Empty

5

Hi everyone! This is getting marked as ‘In Development’ as our teams are actively working on this feature. Any future updates to this going into public beta or going live will be shared here as soon as we have them. :blush: