I have a simple deal workflow:
Deal enrollment trigger = Deal Description is known
Action = send slack notification that includes property Deal Description.
Reenrollment is turned on.
It works fine when filling-in the Deal Description initially (from when it is blank), but when I change the text in the Deal Description, it doesn’t trigger as a change. I need it to trigger as a change. Is this possible? Is there a clever work around?
Hi @danielle423,
How exactly have you tested whether this works? Have you used the Test feature (top right) in the workflow editor to test whether the record would enroll? If yes, can you check the enrolment history for the record you tested (from the workflow editor, click Details in the top left, the Enrollment history)?
I’m asking because sometimes enrollment worksfine, it’s the action that’s not working. This would be one way to find out. You can also check the Actions log of the workflow for errors.
Let me know if you have any questions!
@danielle423 I have this exact workflow for a field and it is set up just like yours.
Do you have a goal set or a suppression list enabled?
