Date/Time display in fields

Smart CRM & Sales Hub Account & Settings
1

Hi All,

I set the time zone in the Account Defaults.

Half of the users from Israel and Half of the users are from UK. I want the Israel users to see the right Date/Time information in their local time zone. and the users from London to see fields information in their local time zone. I set the default time zone for UTC+2, What will the users in UK will see?

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There’s an option to set the timezone for dedicated users in the setup, but when I tested it and changed my user’s time zone, it displayed the default time zone of the company (Israel timezone):

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Thanks for any help! :grinning_face:

2

Hi @OBetzalel

I would say two things:

  1. It usually takes a few minutes for personal user settings to propagte across the portal. For example if I change my personal preferred language to German it can take 10-15min for all menus and options in HubSpot to appear in German instead of English.
  2. When you say you “changed my user’s time zone, it displayed the default time zone of the company (Israel timezone)” - where are you looking at times being displayed - specific properties or other tool settings? If this relates to specific date properties or historic values, I believe these are always based on the portal settings and things like summer/winter time changes. So for example I will see something like property X changed on “31/03/2023 10:12 GMT+2”.

I would double check this with HubSpot Support though…

Frank

3

@franksteiner79 Thank you for your response!

My question is,

If the default time zone is GMT+2

and I want to set for a user that his time zone will be GMT+1, is it possible? (Properties date/time values should be reflected in the change). So users will see the times according to their time zone.

Thanks.