I’m having an error on both Chrome and Edge where when I attempt to email a contact by going under CRM > Contacts > Preview (seen by hovering over the contact name) > email, it saves the last thing I typed in the email text box.
Every email to that address from that point on will open with that same text in the body, I have to manually clear it out. Additionally, the “X” on the email window (circled in red) will not work, it can only be closed using the “X” on the contact window (circled in green)
@SEyler this is a “feature” not a bug - if you start writing an email to a contact, close it, and don’t send it, then the next time you open the email it will pick up where you left off.
Once you actually send an email to that contact, your test would be cleared out and you’d start over again.
If you don’t send the email, then it won’t clear it out - is it still happening even after you send an email?
@Jnix284 Unfortunately, it that does not resolve the issue. The “X”, which I circled in red in my initial post still does not function, and the body of the message does not clear out even after sending a message.
On the left is the message I sent, on the right is what opened up the next time I selected to email that contact.
I haven’t had any issue using the x that you have circled in your screenshot - and since clearing your cache is resolving the issue, I’m wondering if it might be a browser issue or something with your cookie settings.
