Currently, tasks can only be created from the tasks index page, an object index page, or within an individual record. It would be helpful for sales reps to have the ability to create a task directly from the email reply field—just as they can when viewing an individual contact record. At present, if a rep wants to create a task while replying to a contact in the conversations inbox, they must leave the inbox, navigate to the individual record, and create the task there.
Conversations Inbox
