Cookie Consent Records

Smart CRM & Sales Hub CRM
1

We have activated the Cookie Consent Banner on our website. Is there a way to keep records/anonymous records or track the users that have accepted or declined the cookies?

2

Hi @ApekshaGopale

Thank you for reaching out.

I want to tag some of our experts here - @Mike_Eastwood @Aakar @Ben_M do you have any thought for @ApekshaGopale on this?

Thank you!

Best

Tiphaine

3

Hi @ApekshaGopale
I guess you’re looking for this. Check out the HubSpot resources.
Thanks @TitiCuisset for the tag.

4

I’ve been looking for an answer on this question aswell.

@Aakar what you are referring to is of course to store consent records on existing contacts in your database. But do you know if there’s a way to store consent records from anonymous visitors on your website via HubSpot’s Cookie banner? I got information from a Cookie expert consulting agency that this is also required in the EU. :thinking:

5

Hi, @Petter I use OneTrust to manage cookies, so I can’t say much about HubSpot. However, the bottom of this article mentions that you can create a custom report to track the views & clicks of the banner. So I think you can do it in HubSpot. Thanks.

6

Thank you @Aakar I’ll check it out :slightly_smiling_face:

7

@Petter I do agree with you. I can only create a list with existing contacts and cannot track anonymous visitors. Have you found a solution to this?