Ben_M

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BMelville on November 28, 2023

Email template not responsive in Outlook

This email template (which includes header image set to be responsive), is not rendering properly in Outlook. When I send myself a test email, I can see the header image size adjusts to fit - but then the body of the email / text also shrinks down t read more

Reply Discussion Enterprise

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2 Replies

Ben_M

Key Advisor

November 28, 2023

Is this a drag-and-drop template or a custom coded template? Can you share the "preview in browser" link for us to see your email?

MJP1 on November 28, 2023

Sequences - to track or not track for better deliverability

Hi, We use the sequencing tool to send out 1-2-1 emails from a connected Outlook inbox and just recently we have been getting issues with Outlook blocking the emails as potential spam and suspending the account. We're not exceeding our send read more

Reply Discussion Professional

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1 Reply

Ben_M

Key Advisor

November 28, 2023

There have been some tightening up of spam rates amongst the big email service providers. But typically a spam complaint comes from a user marking yo...read more

linhfelix on November 22, 2023

Push data from Hubspot form to Pardot form handler

Hi, our current setup is: - Hubspot form (form field inside a Hubspot custom module) on our website hosted by Hubspot CMS. We have set up hidden fields to capture UTMs as well. - Zapier to push form submission data to Pardot form handler Prob read more

Reply Discussion Forms

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Ben_M

Key Advisor

November 22, 2023

Why are you using a Hubspot form if your marketing platform is Pardot? While I was able to dig up a Pardot plugin to Hubspot ( https://ecosystem.hub...read more

MHoekstra on November 21, 2023

What is best way to add a form submission to Salesforce?

Hi, We are investigating all the options for a HubSpot form submission and notify the contact owner in Salesforce: Activate Salesforce task sync in the sync settings and activate Form Submit - Every form submit is stoired as complete read more

Reply Discussion Professional

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5 Replies

Ben_M

Key Advisor

November 22, 2023

What is the use case or pain point that you are trying to solve for. Each type of buildout has their own advantages and disadvantages, but each optio...read more

CallumH on November 20, 2023

Assistance Required - Live Chat Functionality.

Hello everyone. So a little new to Hubspot, still learning the ropes and trying to figure it all out. Recently the company I work for has integrated our website with Hubspot and is using Hubspot Live Chat. We have encountered a problem w read more

Reply Discussion Chat

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Ben_M

Key Advisor

November 20, 2023

This is something that will need to be troubleshooted on your end but sounds like a firewall issue. If someone in your company opens the inspector in...read more

MScardino on November 20, 2023

HELP w/how Swap Home Pages without Disruption

I am using free version of HS, and we don't have a staging server. I needed to make extensive home page updates, so I: 1.) Cloned the Home page 2.) Made the edits and now want to make it the new "home" page for my domain URL. How do i do this, read more

Reply Discussion Website Pages

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1 Reply

Ben_M

Key Advisor

November 20, 2023

Personally speaking in the future, unless you hit publish on the page, you can preview pages without affecting the live site. I would have recommende...read more

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