Hello,
Has anyone had any success creating and running a report of contact records that have more than one email address associated with it?
We are experiencing issues with syncing data from HubSpot to our CRM system due to more than one email address being associated with a single contact in HubSpot.
Thank you!
Hello @jjonesboston at the moment you can check for contacts with multiple emails associate by exporting the property history and check the results in Excel file.
In order to do that you will need to go to your :
Settings > Properties > Search for : Email > click “more” > Export property History.
This way you will be able to identify the contacts with multiple emails.
Kindly,
Pam
Hi, is there a way to prevent more than one email being captured in the Email property going forward?
Hi @yulianawestover ,
At the moment there is not a way to prevent it from updating the email, if the contact is using the same computer that he filled a form before and use a new email, that contact record will be updated for the new existing email. The customer can only add one email at a time once filling the form.
Kindly,
Pam
