Contacts missing

Hello we do not see anymore the contacts on our dashboard. We have all the contacts on carifsrl@gmail.com but we can’t see them on HubSpot

how to rehave all contacts

thanks

Michele canna

Hi @MCanna,

Where exactly in HubSpot are you checking for your contacts? Could you please share a screenshot of the entire page? This will help assist in case you unknowingly have applied filters.

Have you checked whether contacts have been deleted? Restore deleted records

Could you confirm that you are a super admin or definitely have the permissions to access all contacts? Manage user permissions

Can you please also confirm that over the past weeks and months, you have regularly logged into your HubSpot CRM?

Best regards

Hello, We are searching all the contacts received on our email in these years, nomore present now.

See enclosed a photo of the screen of our email carifsrl@gmail.com , however i notice now the 15th August I received an email saying the free account will be deactivated in 30days.

Is this the reason all contacts have been deleted?

We need to re activate our hubspot and to rehab all our contacts received by email on our hubspot contact list

Myself Michele Canna , I’m the owner administrator and the only one with the access.

Please reply asap

Thanks

Michele Canna