compulsory subject

My team is working from the inbox for support and on ocasions they have to compose emails from the inbox (not just answer). In some ocasions, they forget to write a subject for the email. Is there anyway that including a subject can be made cumpulsoy?

Hi @ARamos23,

This is currently not possible, at least not that I’m aware of. It would however be a useful feature to have and you could request it in the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

Best regards!