Hello!
I am using a bot to collect data from leads and then have a workflow set up to create tasks. In the chatflow when I go to ‘Enroll in workflow’ the workflow I created does not appear? Does anyone know how to solve this?
Thanks,
Lara
Yes to both.
Hi @LLuik,
Have you published the workflow while editing the chatflow? HubSpot does not automatically refresh dropdowns with options that have been published in the meantime. In this case, usually refreshing the editor (in this case the chatflow editor) solves the issue.
If that doesn’t help, I would recommend trying a different browser and clearing cache/cookies.
Lastly, as someone who manages multiple portals I want to ask whether the workflow was created in the same portal and not accidentally in another portal?
Should none of the above help, I’d recommend going through HubSpot support. They can access your portal and troubleshoot more easily.
Best regards!