I would like to suggest a feature within the chat notifications. Say my employee Brian is assigned a chat. I would also like to receive that notification even though it was not assigned to me. (I am super admin btw)
Hi @JPair,
The best place for these kinds of suggestions is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas
The product team reviews these requests based on their popularity.
Best regards!