Hi team,
Raising this for a customer here.
Currently, we have personal conversation notification settings for assigned/ unassigned emails. It would be great if we can have team inbox specific notifications (e.g. receive from 1 email but not the other)
Thank you!
Status: Idea Submitted
Hi,
It would be great to take email notifications for all chat messages independent of the assignee. In such a case, one of the team members can warn their colleague or answer the question directly when the assignee can miss the conversation.