Notifications > Chat and email conversations > New unassigned email conversation > SELECT INBOXES

HubSpot Ideas
1

Notifications > Chat and email conversations > New unassigned email conversation

The above notification setting exists. But I need to only get notifications for one Inbox and not the others. Hundreds of emails go to the other inboxes, but I only need to monitor one inbox (which only gets a few emails here and there).

So I would like to be able to select for which inboxes I get notifications.

2

We also need something similar. We built a workflow to get around the default notification setting, but I’d prefer to have it as an option in the notification profile.

Example: When I check that someone wants to receive notifications for unassigned conversations or tickets, I can select multiple inboxes or pipelines.