change email

Hi,

I would like to change the main email associated with my HubSpot account to a new one but can’t find the place to do it.

Please help.

Thanks

Greg L., Grants8

www.grants8.com
This is not working as interface changed.. Change your HubSpot user's email address

Hi @wwwGrants8com,

You’re right, “Profile & Preferences” has disappeared from the dropdown in the top right corner. Instead click on the gear icon in the menu bar:

Settings (gear icon) → General (left sidebar) → Security (tab) → Edit email address

Best regards

Hi @wwwGrants8com and welcome, it’s a pleasure to have you on the HubSpot Community!
And thanks @karstenkoehler for the help! :heart:
I have asked internally for an update on the documentation, thanks for flagging it!
Have a great weekend!
Bérangère

Hi Karsten,

thanks for prompt engagement, but there is no “Edit email address” in Security tab

Thanks

Greg

www.grants8.com

@wwwGrants8com can you please share a screenshot of what you’re seeing in the security tab?

Hi karstenkoehler, thanks for following up, please find screenshot attached

Thanks

Greg

www.grants8.com

@wwwGrants8com you didn’t follow the click path directly, can you please click “General” in the left sidebar, not “Security”?

Settings (gear icon) → General (left sidebar) → Security (tab) → Edit email address

You are my hero karstenkoehler

Thanks

Greg

www.grants8.com

Hi @wwwGrants8com and @karstenkoehler,
I wanted to let you know that we heard your valuable feedback, and the Team has made an update to the article “Change your HubSpot user’s email address”!
Thanks again for sharing your feedback with us. It helps improve HubSpot for our whole Community.
Have a brilliant weekend!
Bérangère