karstenkoehler

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Karsten Köhler

Marketing, Sales, Customer Service & Operations • HubSpot-Beratung auf Stundensatzbasis • ehemaliger HubSpot DACH Marketing Manager • 8+ Jahre B2B-Erfahrung • TERMIN VEREINBAREN: https://app.hubspot.com/meetings/karstenkoehler/45-30-15

Activity

DKhan on December 07, 2022

How To Connect Business Email with website for live Chat?

Hi, Hubspot community, I am designing the Electric Bike website. I just got a question about connecting of business email with the website for live chat. Now I want to know the best and easy way to connect the business email with the website for read more

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karstenkoehler

Hall of Famer | Partner

December 07, 2022

Hi @DKhan , You can find instructions for how to connect a personal or team email to a conversations inbox in HubSpot here: https://knowledge...read more

Solved

SebScheuer on December 07, 2022

Sequences: Why adds Gmail [Newsletter] to subject lines?

We use sequences to reach out to prospects. Recently, a prospect was OOO and we got an auto-replay back with the subject line: "Auto reply: [Newsletter]original subject line" It looks like it is being added automatically by the email program read more

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karstenkoehler

Hall of Famer | Partner

December 07, 2022

Hi @SebScheuer , This sounds like the IT department put a policy in place that automatically labels external emails and categorizes them. I'm ...read more

AAngelopoulos on December 07, 2022

Compare Week over Week Pipeline state

Hello, I am trying to make a dashboard without success, thought I'd give this place a shot. My goal is to have a general view of our pipeline and compare it week over week. I am not interested in what came in the pipeline for this chart. Wh read more

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karstenkoehler

Hall of Famer | Partner

December 07, 2022

Hi @AAngelopoulos , Out of the box, there isn't any option to visualize this within one report. Since each change in deal stage is stored in a...read more

SSlot on December 07, 2022

Deal cards view per quarter (based on close date)

How can we use the deal cards also in custom reports/dashboards? We like the deals dashboard view with deal cards as it allows for quick views on what deals divided per stage in the pipeline, but also want to make other divisions. As an example we w read more

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karstenkoehler

Hall of Famer | Partner

December 07, 2022

Hi @SSlot , Deal cards are not supported in HubSpot support. You could request from the product team that they add a visualization type in cus...read more

AAngelopoulos on December 07, 2022

Compare Week over Week Pipeline state

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karstenkoehler

Hall of Famer | Partner

December 07, 2022

Hi @AAngelopoulos , Out of the box, there isn't any option to visualize this within one report. Since each change in deal stage is stored in a...read more

jtroia on December 06, 2022

Identify Contacts With Multiple Emails

Is there a way to identify and or bulk update contact that have more than one email address associated with the contact record? I saw a post that had a checkbox for "export all emails" in the export function, but I don't see that feature as active read more

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karstenkoehler

Hall of Famer | Partner

December 06, 2022

Hi @jtroia , When exporting contacts (under Menu > Contacts > Contacts > Actions > Export view ), this option is still av...read more

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