I just finished the main part of the course with the main test, but it seems that still misses one exercise to complete. Why that? I had finished them all. Thanks for the help in advance.
PS: I had already waited a few days.
Hey @guilhermecasa,
Are you still seeing the assessment marked as incomplete? I am seeing your HubSpot Sales Software certification complete as well as your practicum.
If you’re still experiencing issues, please try clearing your cache and logging in through different browsers.
Thank you,
Jenny
@jennysowyrda I am too experiencing the same exact Issue. I completed all the excercises, Took the final tests. Pass it but still shows 4/5 practices.
I waited multiple days and nothing.
I redid the excercise multiple times and nothing.
I long in from different browsers and even computers, and nothing.
Any help would be appreciated.
Note: I have provided my new email on this form, but my company rebranded from travelme.world to pangian.com so my previous email was rick@travelme.world. I already submited a request to have my certificate moved to my new email address. I just included that information to help locate my acount if needed.
Stuck and wont provide certificateEvery time I click continue it takes me to the Filters excercise. This is the one that seems to be not completed.
Filter PracticeI click start the excercise, and it ask me to open in a new tab.
I click open in a new tab, complete the entire excercise and noting happens. Here you can see al the filters I have created and saved just for this practice.
Thanks so much for your help! 
Cheers,
Rick.
Sorry for the delay.
So the problem is kind solved, but I still didn´t receive any certification in e-mail or by the academy platform. Only show that I can review the course, but I can´t access anything (when I click on to make the review, only show the class page).
Shouldn´t I receive any certification by e-mail or something?
Thanks for the attention.
@guilhermecasa I too have the exact problem! Did you get your problem resolved?
Hi Rick - we’re looking into it now. Can you send me your account number at mgeorgieva@hubspot.com so we can troubleshoot?
Thanks,
Maggie
@mgeorgieva thanks so much for your quick response. I sent you the email with the information requested. Could you please let me know if you receive it?
Cheers,
Rick
Got it! Thanks.