Can someone help me understand how to complete the practical exercises in the new certification courses? When I click on “Start Exercise” it just takes me to the relevant page in my account. There are no instructions there. There is no way to designate to HubSpot “Here is the completed assignment” there is nothing on the course page for me to link to a completed exercise or submit it there. I’m trying to re-complete my Contextual Marketing Course as it expired April 1st. Within my account, all the practical exercises have been completed because we regularly use smart content. I just need to know how to show I’ve done it and get it graded.
Hi there,
You should be able to see the instructions on the practical exercises before you even begin them like so: https://www.evernote.com/l/AJdrxM4hwm9Bv7NLW07gv-jHNlEp_eZnQzI
When you click into “start exercise,” it will take you to the place where you can perform these actions. A big chunk of them will be automatically graded - in other words, we will see programmatically whether you completed the event or not. Some are still manually graded so a human has to go in and assess the work.
Does this make sense? Let me know what gets confusing about this process as we want to look at improving it and making it more intuitive.
Best,
Maggie
Hi,
I’m having the same problem. I can see the (albeit quite brief) instructions but when I try and complete the practical exercise it opens in a new window with no instructions and no way to indicate that I have completed the exercise. If I return to the existing window it gives me the option ‘resume exercise’ but there doesn’t seem to be anything else to do. Confusing!
Hi Nicola,
Which exercise is this? Can you share a screenshot or a link to my email addres - mgeorgieva@hubspot.com and I will look into it.
Thanks,
Maggie
Hi Seblun - from that screenshot it looks like your exercise is “in progress.” This means that you’ve clicked on a link to start it and that our system is checking to see if you have completed the action we require here - in this case that’s filtering contacts. If it was completed, the screen will update to say that. It generally takes about 24hrs or under. Has it been more than that for you?
Best,
Maggie
Hi Maggie, mine has been over 24 hours, but still shows in progress.
Hi Chandler!
I just ran your email address in our backend and I’m seeing that this exercise was graded and passed successfully, it should now be all set.
Cristina
Thank you somuch for the help! May I ask another question? I did not pass another 2 exercises, I re-did it, but is there a way I can know what mistakes I made so I can do it right next time? Thank you again!
Hi,
I’m having difficulty with this too. Could you check if I successfully did the exercise?
Hi Caiello,
Just submitted mine do you still have access to check?
THanks
Same issue for me, Maggie. It’s hard to tell whether it’s even registering that I went through the motions of completing the practical exercise when it’s saying ‘in progress’. Please advise.
Hi Maggie,
I’ve created 5 properties so far in my practical exercise. How can I see I did this right?
Hi Seblun,
The exercise has also been marked as completed for you as well!
Hi same issue for me, I think I’ve completed it but it will not move on
Thanks
HI, I am having the same problem with the exercise below, as soon as I am redirected to the exercise I complete it fine but there’s no notification that it’s been achieved. When I go back to the course it says ‘Resume the exercise’ or ‘Restart Exercise’. What happens now? As I have tried this numerous times with no luck
Hi @ayottemary,
Thanks for reaching out! I ran your email address in our backend and I am seeing that it was marked as completed. Did you receive your certification?
Best,
Cristina
Perfect! Thank you Cristina,
All received and very helpful.
Thanks again 
I’m on the filtering exercise and like others it’s not clear how to submit - also there are only contacts, so options for filtering were very limited. Should I be accessing a different list of sample contacts or importing my own?
I am experiencing the same issue as Nicola. I do not know if my activity has been saved or completed. I have tried doing this once before and even after 24 hours, it was not graded.
When I click “resume” it takes me back to the page and none of my filters that I applied or used previously are there. Is there anything I can do for it do be saved/ graded?
