Certificate transfer

Academy HubSpot Academy Support
1

Hi

I’m trying to transfer my certifications from jalonen.jaakko@gmail.com to my new account jaakko.jalonen@kasvuhubi.fi

Somehow I won’t recieve the confirmation email even though the website let me know that it has sent it. It is not in the spam folder either.

Please Help

-Jaakko

2

Thanks for posting here @JJalonen!
I’ve transferred your certifications and progress- you should see this in your account within the next 10-15 minutes.
Please note :

  • To transfer certifications to a new email address, that email address must be associated with a user in a HubSpot account. Learn more about creating users in your HubSpot account.
  • Expired certifications will not be transferred.
  • Depending on your HubSpot subscription, some certifications will not be transferred. For example, if you’re a user in a Solutions Partner account, partner-specific certifications will not be transferred to a non-partner account.

Take care,

Nicole

Community Helper & Sr Support Specialist

Our community moderators may not be timely in every response. Here’s how to reach out to HubSpot Support with any questions related to challenges within your HubSpot account, including the Academy.