I’m trying to move my certificates from Academy to another Hubspot account but I’ve tried again and again and had no email confirmation link.
What could be going wrong?
Hi @SCrabtree,
Have you followed these steps here? Transfer Academy certifications to another email address
Please note:
- To transfer certifications to a new email address, that email address must be associated with a user in a HubSpot account. Learn more about creating users in your HubSpot account.
- Depending on your HubSpot subscription, some certifications will not be transferred. For example, if you’re a user in a Solutions Partner account, partner-specific certifications will not be transferred to a non-partner account.
Hope this helps!
Hi Karsten,
I have left my previous job where I had certificate against my name - I do not have access to the old account or email address could someone please help transfering those across to my new account ?
Regards
Audrey
Hi @AudreyBailly hope you are having a great day!
Please Dm with the old email address and the new one to transfer all the certifications 
Best,
Diana