Hi I’m trying to transfer my certifications from my previous email address (redacted) to my new account (redacted). The website says that it was successful and that I would receive aconfirmation email, but have not. I have tried this multiple times over the course of the past few weeks and have no luck.
Please note - this post has been edited by a Community Moderator to ensure the privacy of personal information.
Hey @JByler1 - thanks for posting in the Community!
I’ve escalated this request internally, and I will provide an update as soon as I get confirmation from the team that we’ve been able to transfer these certifications on your behalf.
Chat soon,
Shane, Senior Community Moderator
Hey @JByler1!
Thanks for your patience here!
All of your certifications should have been transferred from your old email address to your new one. Can you please confirm this? It may require that you log out and back in to see these updates.
Also, I’ve edited your post for the privacy of your contact information. =D
Shane, Senior Community Moderator
I confirmed that they have transferred, thank you Shane! I appreciate you
editing the post for privacy purposes as well, thank you again!
My pleasure @JByler1!
Shane, Senior Community Moderator