It would be helpful to have more granular reporting on calls, similar to what Gong offers:
- Native talk-to-listen ratio tracking, sentiment analysis, and filler word detection derived directly from call recordings, with benchmarking against top performer patterns
- Deal health scores that incorporate what was actually said on calls (stakeholder presence, engagement signals, topic coverage) rather than relying solely on CRM activity fields
- Forecast modeling that factors in call sentiment, buyer engagement patterns, and deal velocity signals from recorded conversations, not just rep-submitted stage updates
- Automated detection of competitor names and user-defined keywords (objection phrases, pricing triggers, strategic topics) across all call transcripts, with trend reporting over time