Live chat rep availability reporting as well as Chat widget to report on % of availability throughout the day/month. We would use this report to uncover any periods we do not have the right level of staff.
Status: Idea Submitted
Status: Idea Submitted
Live chat rep availability reporting as well as Chat widget to report on % of availability throughout the day/month. We would use this report to uncover any periods we do not have the right level of staff.