Associate calls and email activities through workflow

HubSpot Ideas
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1

We have seen that activities made through HubSpot’s native call automatically associate with tickets and deals, but this does not apply to calls or emails made through integrations. It would be best to extend this functionality to all objects associated with the contact.

Expanding this feature would also improve tracking of a ticket’s last activity, helping to prevent compliance issues in the future.

2

We have the same issue, either the automatic associations should expand, or we should be able to make associations for calls in the workflows.

I think the best idea is to treat integration calls the same as a HubSpot call as we have seen other issues as not being able to use workflows on call ended as the event does not exist for an integration call.

Thanks