I am trying to migrate a legacy app however when I go through the command line to do this the app does not appear. Using the migrate debug call I am able to see the reason it does not show up:
{
appId: 2238722,
appName: ‘UVERCE-QuoteIQ’,
projectName: null,
migrationComponents: [
{
id: ‘890724’,
componentType: ‘LEGACY_CRM_CARD’,
isSupported: false
},
{
id: ‘2238722’,
componentType: ‘APPLICATION’,
isSupported: true
}
],
unmigratableReason: ‘UNLISTED_APP_OVER_PRIVATE_INSTALL_LIMIT’,
isMigratable: false
},
As far as I can tell I am under 10 installs with this app. Can you either let me migrate it or help me determine where all the install are?
For the UNLISTED_APP_OVER_PRIVATE_INSTALL_LIMIT I might suggest looking into this guide here: migration path guide as a reference.
I believe that the LEGACY_CRM_CARD entry is a separate item to look into. The legacy CRM card migration guide may help clarify why the app is still being reported as unsupported even if the install count turns out to be lower than expected.
Tagging in a few folks who may be able to further assist here!
It does not look like there is a way to see your installs in a central place and another user was able to resolve the UNLISTED_APP_OVER_PRIVATE_INSTALL_LIMIT error by submitting a ticket from their portal.
Also, you may already know or seen it in the legacy CRM card migration article that @stassey shared, but the migration needs to happen before October 31, 2026 as that is when legacy CRM cards get sunset. After December 1, 2026, the migration will no longer be supported either.