We are using the API to create contacts from a registration form in our website. Before the IP Timezone property was created automatically by HS whenever we created a new contact.
Recently we started to capture the customer’s country telephone code and UTM properties in our registration form submissions. Since then, the IP Timezone stopped being generated by HS.
I’m not sure if this is just a coincidence or the issue is related.
But anyways, for us is very important to have this property. Does anyone know how to fix this?
Thank you so much!
Thanks for reaching out. Could you provide any additional details? My gut says for the community to help you, they will need to be able to reproduce or see, what you described — some of your code, a live example, etc.