Allow contacts to delete themselves

CRM & Sales CRM
1

Can we somehow allow contacts to delete themselves from our CRM? I.e. a right-to-be-forgotten functionality?

2

Hi @JHagelfors,

HubSpot has this GDPR-compliant delete function, which serves to achieve the right to be forgotten, as far as I understand. However, it’s not a self-service function. A contact needs to let a HubSpot user know that they would like to have all of their data deleted.

I can see how that would be a useful feature, for example as an additional option on the email preference page. The HubSpot Ideas section of the community is a great place for these kinds of requests. The product team reviews these posts based on popularity.

Best regards!