Include an option in workflows to delete a contact. So if they meet the criteria to be entered into the workflow, it would then delete them from our database entirely. This would be helpful for those who come to our site and fill out forms with information which is a 100% clear sign that we do not want to market / sell to them in any way.
Sometimes contacts get into my system that I don’t want to keep. I have criteria that then places them in a list. What I need to be able to do is run a workflow to keep the list clean - automatically remove the contacts. How can this be achieved other than the manual bulk delete?
Get a feeling HubSpot don’t want us to be able to delete contacts automatically. It can be done through the API https://developers.hubspot.com/docs/methods/contacts/delete_contact, but they’ve not built a list/workflow functionality for it, yet?
I am also looking into it. It looks the only way is to add them to alist and than delete the list manually - I hope they will automate this in the future.
We need it, too. We have employee accounts from a third-party platform being created as new contacts in Hubspot via a custom integration. And deleting them manually when we remember to do it is such as drag…
I could use this as well. Anyone able to automate this? I have my smart-lists made and can do the manual deletion - but would love a workflow for this.
Assuming based on the dates here that the answer is likely no.
Very interested in the same topic.
Nothing I’ve seen upto today’s date is suitable for auto deletion.
Interested to hear of updates if this situation changes.
Agreed that this would be handy. We are currently trying to find a workflow that will “purge” unwanted contacts on a perodic basis as an automated process. We have very clear defined qualification for these lists, but the manual element could so easily be done away with.
Is this not a feature yet? It seems reasonable to be able to delete prospects data who you are emailing with legitimate interest who don’t respond after 30 days right?
We’d like to be able to remove @test email addresses that our team uses to test our forms/sales funnel. We’d ideally like to remove these automatically, vs having to manually remove them on a monthly basis.
We’d also like to be able to automatically remove hard bounces from our system. There is not currently an easy way to separate hard bounces from soft bounces.
i also want this feature !!
+1 and yes, this should be a mandated feature to comply with GDPR purity.
Of course, less contacts = less money for Hubspot, so I don’t see it happening soon.
Helpful feature. We need it, too.
Yeah, this would be useful for us too!!
This feature would be very helpful for us as well as we have contacts who should no longer be in our database and manually cleaning them out is very time consuming.
We get quite a bit of SPAM and contacts from China that we do not want in our database. If there was a way that a workflow using specific criteria to delete a contact, that would be very helpful. Thanks for your consideration!
This would be really helpful (if not crucial) in making european companies GDPR complient.
Great idea.
Need something close to that, since a workflow can be a powerfull tool to manage absent contacts.
Let’s say a contact does does not visit a page, or click a email for 30 weeks. I can send them an email to tell them that “we miss them” but we need to know if they are still interested. If they don’t click the email to be re-engaged, then the contacts could be deleted.
Doing something close to this, but with a manual action in the middle. Because the workflow never deletes contacts. Only removes them from lists.
I was looking for a similar solution, without success.
I think is more legal concern.
In Russia you mustn’t save data of customers on a database not in Russia, so you can use the Hubspot as form request just to send an email to the Russian partner (or do something else) and permentaly delete the customer.
The workaround I found at the moment is to create a List (i.e.: RUSSIAN CONTACTS), put the customer in this list by workflow and manualy delete every day.
since we don’t have any email validation service in place this would be our solution to delete any spam contacts.