Delete contact option in workflows

I agree, I have to add my contacts in a static list and use the Hubspot API to clean it everyday. Fortunately I have a technical background and I can automate this task but I find this feature would be very valuable and is needed to maintain our list of contacts clean.

You have my vote!

Agree! I was just looking for a way to delete contacts by using a workflow. Our digital marketing is aimed at the US, since we have Int’l reps that do their own campaigns.

Totally in agreement, me much would please Hubspot he was adding the option of " Delete a contact " in the workflows to be able to erase the contacts of my platform that already they do not apply to my services. In this case, I believe that tendre that to do it manually but would be excellent that were adding this option.

with GDPR around the corner this would be useful.

Exactly what jm said. I want a “still interested?” email to go out after 10 months since last engagement. Then delete if they are not engaging/interested in working with us anymore.

I would like this option as well. Especially for GDPR purposes, and specifically the “right to be forgotten”.

I wonder though, if it’s likely that we will get this since we are paying per contact :slightly_smiling_face:

This feature would be very helpful for us as well. In our case, we have a lot of test accounts that are created from our team and that I have to delete manually from a list. If this could be done from a workflow, it would save a lot of time.

This is a great idea! Plus the ability to have the contact auto-exported would be cool too.

Yes - we really need this deletion via Workflows. The point of a Marketing Automation system is to enable/simplify automation. HubSpot is great at that in general. GDPR requires data controllers not to hold data for a longer period of time then necessary, hence automation of deletion is needed. Regardless of how HubSpot business model works
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great idea. I would use this to delete internal contacts created by our developers & testers.

Hello Community,

to be surely GDPR compliant, its necessary to delete contacts, and not to keep information longer then needed.

In germany we have also the Law against Unfair Competition, and there it says that Double Opt In is needed and the only way to be responsible on the court.

So. We send DOI E-Mail for the confirmation, but if the person dont confirm, i cant do anything with that contact. I want to delete the contact after 10 days if there was no confirmation.

I tried to make a workflow to say that after receiving the DOI E-Mail and not confirming after 10 days, delete the contact GDPR compliant.

But i had to realize that its not possible to make an automation deletion.

I know about workarounds, but this could be a lot of manual work everyday.

So. I think it is definitly necessary to implement a feature to delete contacts gdpr compliant by a workflow or by settings.

Hope this get a lot of upvotes and feature come soon.

Kind regards

Matthias

GDPR obliges us to remove applicants after 4 weeks.
Automatic removal via a workflow is the perfect solution.

Please add this option.

This would be great for automated database cleanse (bounces / unengaged / disqualified).

I agree with everyone here. Including those that have surmised the reason that this option is not and probably will not be included. This topic has been around for months, but not one comment from anyone at Hubspot…

Remember that we are in a pay per contact environment. They don’t want to make it too easy to remove contacts or revenue goes down. Never kill the cash cow.

Scott

@hubSpotDev any updates on this?

Don’t think that’s a valid tag - but someone from HubSpot, please reply and let us know what the progress is like on this one, please.

It would be very useful to include this as an option in workflows. It would save our team a heck of a lot of time.

I would love to have that option as well. Any news about that how to deal without so far (manually)?

Thx,

Martin

Echoing everyone’s statements! We get a large amount of spam if there was an option to set up a workflow that deletes a contact and any of it’s associated records if the deal is moved to ‘Deal Lost’ stage with the ‘Close Lost Reason’ as spam/test - it would save a TONNE of time!!

+1