Adding a Call End Trigger in the Workflows That Fires Immediately

Status: Idea Submitted

From my chats with Support, there is an intentional 5 minute delay before the Call End Trigger will fire in a workflow.

I am simply asking for a way to trigger Call Completed in Workflows when the call is completed as there is nothing we can do automatically to speed this 5 minute waiting period without manual intervention.

Example. We use a call monitoring system for HubSpot Calling called Balto that requires a call start and call end webhook to fire. It is required that this fire within a set amount a time or else the monitoring functionality is messed up. 5 minutes is too much time for something like this to be in a hold pattern.