Hi,
I’m having trouble creating a workflow where the Slack notification is sent to a Rep, after the call is done.
Right now I have one set up that triggers after 15 minutes the call has been started but because the idea is to send a reminder for them to log a call outcome and call/meeting type after the call, I would like to trigger it after the call is done.
How do I do that?
Hi @JElgula
I think you may use the following trigger:
Call duration is known
It would mean that the call was actually in place. Ensure that the call is properly connected in HubSpot.
Then you can set up a 15-minute delay and Slack notification step.
I found out that there is a “Call Ended” trigger that can be used for just that case, but I appreciate your input! Thank you!