Well, I logged into HubSpot this morning after a long absence due to illness and golly gee, guess what? ALL OF MY DATA IS GONE. All of it. Did I receive an email warning about this? Nope. Can my account be restored? I’m told no.
This is the most absurd thing I’ve ever seen. Free or not, you don’t delete customers data without warning just because they haven’t logged in for awhile. What is the point of that? To say a few kilobytes of storage?
It’s the most asinine policy I’ve ever seen and I’m done with HubSpot due to it. I’ll find a solution where I don’t have to worry about my data being deleted.
Hi @RjBullock,
You can request the recovery of your account by submitting the form at the end of this post: Recover your inactive HubSpot account
Best regards!