I received an email notifying me one of my certifications is set to expire. I logged in to recertify myself, but received an error that I have no account, and there is nothing showing on the page, not even my former certification. Help?
Hi @EOliveira8,
Thank you for reaching out to the Community!
It sounds like your account may been deactivated due to inactivity - could you fill out the form at the bottom of this Knowledge base article?
Our support team will respond as soon as possible. Thank you!
Cheers
Mia, Community Team